Several Major Minefields That Entrepreneurs Should Pay Attention To

Ideological slack

Is it easy to start your own business?

Think about it. Once your business starts, you must always be ready to rush around with cash flow and carry a lot of trivial and heavy burdens.

But no matter how hard it is, you must keep your head up and smile.

People are only willing to do business with people who are full of confidence.

Get rid of the vicious circle of negative thoughts and concentrate on your goals. Believe that no matter how many setbacks you encounter, you will finally achieve your goals.

Your unwavering confidence in yourself will also increase customer confidence in your business.

Many inexperienced entrepreneurs do not realize what fatal mistakes drive their customers and potential customers away.

As a result, they were forced to give up their dream of starting a business.

So before you start, you must know how to make your customers regular customers, or do better, and how to make them your lifelong customers.

The following six kinds of mistakes will make an entrepreneur lose customers.

Make excuses for yourself

Suppose you have a public relations companies: how can you deal with customers' complaints and dissatisfaction if you fail to complete the work before the deadline?

Do not find a reason to say, "I am overwhelmed by heavy work, so I have not made time to start your plan."

This is very unwise. Customers will not care if you undertake heavy work. They will only remember that you promised to finish your work before a definite deadline and then refuse to believe it.

Rather than making excuses, it is better to admit your mistakes honestly and then try to make things better.

Even if overtime work is done, give the customer a discount and send the customer the necessary night.

When you can take all the responsibilities and correct your mistakes, a bad thing will win you trust.

Ignore feedback information

Most customers will not tell you their dissatisfaction, but just turn around and leave for another paction.

They want to keep them, use extra time to gain their attention, set aside time for a private meeting, or hold a thematic discussion, or ask them to answer some survey questions.

For example, why do you choose our products and services?

What made you buy our products instead of other suppliers?

What improvements do you think our products and services need?

Finding the answers to these questions will help your business.

You will find out which aspects you have done well and which are not enough.

When you put a questionnaire to a customer, it shows your attention to him and attracts customers to become a repeat customer.

Continue walking in the old steps and seclude oneself

If you don't have a little achievement, you will not be enterprising. If the market is developing rapidly, you will have to close down if you do not want to develop.

You should constantly educate yourself, attend seminars, read professional books and magazines, and become the pioneers of your industry.

The more you know and understand the industry you are engaged in, the more confident your customers will be to you, making your company the first choice for consumers.

Maintain your freedom of control, learn from your mistakes and others' mistakes, and take the necessary measures to prevent them from happening again.

You will bring long-term development prospects and profits to your cause.

Damage the reputation of competitors

How do you say your competitors to your customers and potential customers, and they can say the same thing about you.

When someone asks you how your company has accumulated wealth in the fierce competition with X, you can reply in this way: "X's products are really good (or very powerful), but allow me to tell you why customers chose our company."

Then show your potential customers some grateful letters from past customers.

In this way, you can easily shift your topic from competitors to your dealings.